Podium is a privately-held technology company based in Lehi, Utah. It offers cloud-based business software. The software is used to communicate with customers, provide feedback online, and facilitate sales and payment processes. To learn more about the company and its products, read on. Whether you're just starting your business or you're an established one, Podium has what you need.
SMS marketing platform
Podium's text messaging platform is an easy and effective way for you to communicate effectively with your customers. Its easy-to-use interface is complemented by advanced features that will help you get more out of your messaging campaigns. You will receive a step-by-step guide when you sign up for the platform. You'll be able to find information on how to build an effective campaign, such as sending customer surveys.
Text message marketing platform at podium: Podium provides SMS text message marketing solutions for small and mid-sized businesses. Podium's integrated Customer-Interaction Management Platform makes it easy and simple to communicate with leads, customers, or team members. This platform also enables you to gather consumer reviews and solicit payments via text message. This is especially important if your company has limited staff to handle customer communications.
Payments feature
You can easily receive payment using the Payments option on podium. You first need to connect a bank account. Enter both your routing numbers and the account number. After you have completed this step, click the new button to open a new window. There you will have the option to select where you wish to receive your payments. Once you choose a place, you will see an ad asking you for payment. Once the message appears, you can confirm the payment request or change it to another location.
Podium makes it easy and simple to use the Payments function. This company is committed to helping small businesses, particularly local businesses, get paid quicker and more easily. Its website is simple to use and shows you how to log in. The platform offers tips and advice to help you make effective messages when creating campaigns. After a campaign is successful, you are encouraged to provide feedback.
Customer feedback feature
Podium offers a Customer feedback tool that allows customers to send and schedule automated responses. This feature allows for you to keep track of customer interactions. It can also help you identify weak links in your processes. For customer feedback, you can also create your own messages and templates. The feedback feature also provides analytics and NPS scores.
Customer feedback is an important tool to improve your business. Customers can give you feedback quickly to help you determine what is working well and what isn’t. Using Podium makes this process quick and easy. You'll receive a response in minutes using the SMS messaging feature of Podium.
Integrations with review websites
Podium is a text marketing tool for established companies that combines online review management with text message marketing. This platform enables businesses to capture customer reviews and encourage them to leave positive reviews. It is ideal for a business that has an established reputation, but still struggles to increase its visibility through online reviews. It integrates well with review sites and offers a variety of features.
Podium works with many ERP, POS, CRM and CRM systems. It makes it easy to automatically send customer review invitations. After customers receive an invitation, they can immediately reply to it. You can also leave reviews on next-best review sites in just a few clicks.
Cost
A podium can be a powerful tool in your business's improvement efforts. A podium can enhance customer experience and improve website traffic. A podium can help your team collaborate better and accomplish more. It is affordable at as low $6,000 per year for a midlevel package.
Although the Podium service is easy to use, it has many advanced features. After you log into the service for the first time, a guide is displayed with easy-to follow instructions. It offers tips on how to write effective messages and asks for feedback after you have completed your first campaign.