A majority of consumers now read reviews before making purchases. It is important for a business that they have a solid reputation. High numbers of customer reviews on a business's website is one way to gain this reputation.
Trustpilot allows users to leave positive reviews for businesses. This is the best way to gain these reviews. Trustpilot has over 4,000,000 reviews and 529,000 businesses have used it.
Fake reviews posted by companies have led to a lot of complaints about Trustpilot's platform. Trustpilot needs to do more to ensure the platform is fair and that reviews aren't being faked.
Trustpilot has very strict guidelines regarding customer reviews and businesses. Trustpilot doesn't allow customers to offer incentives for reviewing businesses. Additionally, businesses are prohibited from leaving reviews about other companies.
Bad reviews may affect the reputations and business of other businesses. You could lose reviews if your competitor has a lot on Trustpilot.
Trustpilot has many features that can help avoid this problem. Trustpilot allows you to flag reviews that you suspect are fakes or written by customers not you. If you are interested in the service and want to test it out, you can also get a trial free of charge.
The company is also known for its ability to automatically invite customers to write reviews, which can save you a lot of time and effort. In fact, they have a plugin for BigCommerce that lets merchants trigger service and product reviews at critical conversion points.
Trustbox, a tool for businesses, allows them to add a widget onto their website that displays trust scores as well as reviews. This makes it easier for customers to make a decision about whether or not to buy from your business.
You can also drag-and-drop your photos and videos onto your review page. This will increase trustworthiness for your brand and help convert more customers to customers.
Trustpilot offers four plans. Each plan has a free and a premium version. Each plan offers different features and benefits so it is important to pick one that meets your needs.
Using a Trustpilot Plan for Your Business
Signing up for Trustpilot will send you an email with the link so you can share it with your customers. This will give them the option to create a review account and write a review about your business. To manage and share your reviews, you can use Trustpilot to do so.