Podium is a privately owned technology company based out of Lehi, Utah. It offers cloud-based software to businesses. The software is used to communicate with customers, provide feedback online, and facilitate sales and payment processes. You can read more about the company and their products. Podium can help you, no matter if you are just starting a business or an experienced one.
Platform for text messaging marketing
Podium's messaging platform for marketing via text messages is a quick and easy way to reach customers. The platform's intuitive interface is enhanced by advanced features that allow you to get more from your messaging campaigns. You will receive a step-by-step guide when you sign up for the platform. Find information on how best to build a campaign.
Podium has a text messaging platform that allows you to market your business via SMS. Podium's integrated platform for customer-interaction management makes it easy to connect with customers and leads as well as team members. This platform also enables you to gather consumer reviews and solicit payments via text message. This platform is especially useful for businesses with a limited staff who need to communicate with customers.
Payments feature
In just a few steps, the Payments feature of podium makes it easy for business owners to get payment. It is necessary to first link a bank account. You must enter the routing and account numbers. Once you have done so, click the "new tab" icon to open another browser window. You can then choose the location where payments will be made. Once you've selected a location, you will see a message at the top of your screen requesting payment. After the message has appeared, you will be able to confirm or change the location.
Podium's Payments feature is simple and free. This company is committed to helping small businesses, particularly local businesses, get paid quicker and more easily. The website is easy to use and provides simple instructions for logging in. You can also find tips on how to create successful campaigns for writing messages. You're also encouraged to leave feedback after a successful campaign.
Customer feedback feature
Podium's Customer feedback function allows you schedule and send automated replies based on customer feedback. This feature helps you track your customer interactions and retain them. This feature can help you find weak points in your process. You can even create custom messages and templates to collect customer feedback. The feedback function also offers analytics and NPS scores.
Customer feedback can be a powerful tool for improving your company's performance. It is important to get a prompt response from customers in order to find out what is working. Podium makes it easy to do this. It uses SMS messaging for customer feedback. This means you will get a response within minutes.
Integrations with review sites
Podium is an online text messaging solution that allows established businesses to combine text message marketing and review management. Businesses can capture customer reviews and encourage customers leave positive reviews. It is ideal for a business that has an established reputation, but still struggles to increase its visibility through online reviews. It integrates well to review sites and provides a wide range of features.
Podium integrates with leading CRM, POS, and ERP systems. It makes it easy to automatically send customer review invitations. After customers receive an invitation, they can immediately reply to it. In a matter of seconds, they can also leave reviews for the next best review website.
Prices
A podium can be a powerful tool in your business's improvement efforts. A podium can help increase customer satisfaction and website traffic. It can also allow your team to collaborate and achieve more. It is affordable at as low $6,000 per year for a midlevel package.
Although the Podium service is easy to use, it has many advanced features. After you log into the service for the first time, a guide is displayed with easy-to follow instructions. The program even offers tips for effective campaigns when writing messages, and it asks for feedback after your first campaign.